Services
The Dochterman Group can provide you with solutions to the following (click to expand):
- Strategic business planning and development
- Mission statements and goal setting
- Communication planning and implementation
- New practice start-ups
- Practice mergers
- Negotiating new provider contracts
- Governance (how do you act as a partnership)
- Physician team building
- Leadership executive coaching
- Physician buy-in/out support
- Corporate compliance and risk management
- Improving workflow and operational efficiency
- Financial performance assessment
- Billing process assessment
- Revenue cycle analysis
- Third party payor performance analysis
- Staffing assessment – do you have right staff? Are the right people doing the right work? Is staff training meeting current needs?
- Staff development to encourage performance at optimum levels human resources assessment – employee handbooks, performance evaluations
- Recruiting, selecting and hiring new providers
- Physician compensation arrangements
- NCQA medical practice recognition for: Patient-Centered Medical Home
- Building the Patient-Centered Medical Home
- Patient satisfaction assessments – including “secret shopper” services
- Same-day access acheduling
- Telephone system management & optimization
- PQRI & CCIP optimiziation
- Provider contracting and credentialing
- Clinical workflow & efficiency assessment
- Quality indicators assessment
- Patient flow/throughput assessment
- Chronic disease management optimization
- Planning & implementation for systematic population-based care
- Building excellence in customer service
- Strategic and tactical marketing
- Brand building and corporate identity
- EHR planning, implementation, & optimization
- Meaningful use assessment & financial impact analysis
- Hitech Act (ARRA)
- Website development/hosting